Adding a Parent to an Existing User Account

Modified on Fri, May 26, 2023 at 12:03 PM

If your child has an account with your email address on it, you can add an account for yourself and have your child associated as a family member under your account.


Step 1


Log-in to your child's account using your email address and the account password



Step 2


Click on “Add Family Member” and then on the next page, the “Add Family Member” button, if it is available.  If there aren't any existing family members associated on the account, the "Add Family Member" button will not be shown.




Step 3


Select “Parent/Guardian” for the Relationship, and fill out the rest of the form with YOUR information




Step 4


Click the blue "Continue" button to complete the process



This will make your account the parent account (with YOUR email address and the same password), with your child(ren) associated as family members


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article