Each user has a Universal Profile which includes name, date of birth, gender, mailing address, email address and phone number. Custom Profile Fields extend a user's profile with information that your organization wants to track. You have the option to add several types of fields and can configure whether the user can see or edit them and whether or not they're required or require administrator approval.


For example, if your organization requires a valid photo ID or certification prior to the registration, you can get the registrant to upload it here and make it "Required" before the user can do anything else. You may also add other field here such as additional contact / emergency contact information etc. 


Step 1


Login to your Administrator account and access the SMART Administration area of your account.


Step 2


Click Custom Profile Fields in the left navigation menu.



Step 3


Choose one of the below field types to add to a user/player's profile.


Step 4


Fill in the fields as requested. 

  • You can choose to Display/Hide the Custom Profile Field at any time if you not ready to enable the field for use, or are no longer recording the information.
  • Under the Settings section, you can make it visible to the user or the administrator, and/or make it required. Making it "required" means the user can't proceed to do anything else until they answer the question, or upload the document.


Click Add This Field to save your field.  If you have made it required for the user, then the next time they login they will be immediately prompted to fill in that information.