esportsdesk.com Help Desk

General 10

• New Club OnBoard Process
• Toggling Between Full Website Layout and Registration Only
• Create New Team for a New Season at Club for Category Registration
• How to Change Default Registration Session
• How to Get Direct Link to Event Registration

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Memberships 8

• Membership Advance Purchase and Expiry
• Custom Membership Fields
• How to Create a Membership or Punch Card
• Adding a New Membership
• Asking additional questions or selling add-ons with a membership sale

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Volunteer Management 8

• Volunteer Manager Overview
• Creating Roles for Volunteer Manager
• Adding a Role Group
• Create a Volunteer Manager Instance
• Creating Jobs in Volunteer Manager

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Front Desk Tools (FDT) 13

• What is Front Desk Tools? (FDT)
• How to Activate Front Desk Tools and Add a Front Desk Tools User
• Login to Front Desk Tools
• Register a User for an Event (FDT)
• Search for an Existing User Account (FDT)

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Custom Profile Fields 4

• How to Add a Custom Profile Field
• What's the difference between Custom Questions, Custom Membership Fields, and Custom Profile Fields?
• How to Edit a Custom Profile Field
• How to Change/Edit Custom Profile Field Value of a User

Custom Questions 3

• How to Copy Over Custom Questions from Another Event
• How to Add Custom Questions to Registration
• Custom Question Response Reports

Registration Setup 12

• Create an Event Registration
• Refund Policies
• How to Prepare for New League or Tournament Season with Online Registration
• Create a New Registrations Session
• Create a Prospect Camp Registration

View all 12

Registration Management 9

• Deleting Registrations and Issuing Refunds
• Export User Registration Data to an Microsoft Excel File
• What if a team registered in the wrong event?
• How to Move a Registrant from One Event to Another
• How to Check Status of an Invited Player in a Registered Team

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Pricing, Coupons & Age Restrictions Setup 7

• Service Fees (You Pay or User Pay)
• Set Up Event Pricing by Age Restriction / Group
• Set Up Initial Deposit and Future Payments for Registration (Recurring Payments)
• Add a Coupon/Voucher for Your Event Registration or Membership
• Create a Volume Discount for Family/Group or Multiple Purchases

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Payment Processing & Management 4

• Get Payment Reports by Person
• Add a Manual Payment for an Offline Payment
• How to Process a Credit Card Payment Manually Offline
• Connecting your Site with Xero Accounting