This article will show you how to delete a membership from a User's Profile. This is useful if they accidentally purchased the wrong membership, or are looking for a refund on their purchased membership. Once a membership is removed from the User's Account, they will no longer be eligible for member event pricing for your organization.
Step 1
Login to your Administrator account and access the SMART Administration area of your account.
Step 2
Click User List.
Step 3
Using the search function, lookup the member who you wish to delete the membership for. Then click Search.
Step 4
Click the User ID number to enter the member's profile page.
Step 5
Click Delete Membership to delete their membership.
Step 6
Click Yes, delete to confirm deleting the membership.
