Front Desk Tools (FDT) can be used when registrants don’t have access to a computer or the internet, don’t have a credit card, or have received subsidized funding. This article will show you how to allow someone from your organization to be the "Front Desk Person" to manually sign up registrants into the system.

 Step 1

The "Front Desk Person" you want to designate must have an account as well. If he/she doesn't, tell them go to your custom login page and Create an Account. Get their email address and proceed to Step 2.

Step 2

Login to your Administrator account and access the SMART Administration area of your account.

Step 3

Press Front Desk Tools on the left navigation menu. 

Step 4

To activate FDT, press "Click here to get started".

Step 5

Next, add an email address which is associated with an esportsdesk User Account. If you or yourself haven't created one yet, please see below on how to create one. Alternatively, you can just type in your email address and click "Search For User". If an account wasn't found, you can send an invitation to the user to create an account.


Create an User Account

If a user already has a User Account associated with the email address you typed in, verify it is the correct person then click "Yes, continue"

Step 6

Next determine what which events the user has access to and their permissions by clicking on the sliders.

Step 7

When finished, click Add.

Step 7

Repeat Step 5-7 to add more FDT Users. Your list of FDT Users will now be displayed here whenever you access the Front Desk Tools page. Through the Actions menu, you can view a FDT User's transaction history, edit their permissions or remove their access.

Using Front Desk Tools