The user you are registering for must have an account in order for the registration to work. This article will show you how to create a new account for the registrant if they don't have an existing one already.

Step 1

Login to Front Desk Tools.

Step 2

As the Front Desk Person, enter the registrant's email address, first name and last name under the Search For an Account box and press the search button to check for an existing account.

If no match is found, click the Create a New Account for him/her button and enter the rest of their details to complete the form.


If there is a match found but it isn’t the correct person, click the Create New Account button.

Step 3

Fill in their personal details as requested and click Save.

You can also choose to directly register the person or purchase a membership for them after the completing the form if you wish.

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