The user you are registering for must have an account in order for the registration to work. This article will show you how to search for an existing user account so you sign up the correct person, as well as what to do if there isn't an existing account under their name.

Step 1

Login to Front Desk Tools.

Step 2

As the Front Desk Person, enter the registrant's email address, first name and last name under the Search For an Account box and press the search button to check for an existing account.

If you get an alert saying "No Match Found" (or if there is a match but it isn't the correct person), you will need to create a new account for them. Click below to read how.


Search for an Existing User Account (FDT)

Create a New User Account (FDT)

Step 3

If the correct match is found, select the appropriate one and click the Register in an Event button.

Step 4


Click Register Now for the appropriate event they wish to register for and complete the registration form with the registrant’s answers, being sure to have the registrant agree to the waivers.


Step 5

When it’s time to check out, you’ll notice some additional payment method options that are only available via Front Desk Tools: Credit Card Offline, Cash, and Check or Money Order (you can still process a registration for someone with a credit card on their behalf by choosing the Credit Card payment method and entering their credit card details on the next page).


Select the appropriate payment method and checkout, being sure to collect the funds for your club as well as the membership and any other fees showing in the shopping cart.