Add a Manual Payment for an Offline Payment

If a user made an offline payment (something other than paying by credit card online) to a registration, or registered using the cash, check or money order, e-transfer, or venmo, you can add that record to the system to show that you have recieved the payment.

Step 1

Login to your Administrator account

Step 2

Click Payment Report in the Registration & Membership section of the administration navigation

Step 3

Create a Payment Report by filling in your search criteria in the above boxes. You will need to adjust the date range to search for the user's original registration record.

Step 4

You can add an offline payment  by selecting the Add Payment option in the Actions menu (located on the right end of the table) for the user's original registration record . This will allow you to record payments make by check or money order and will also allow you to process a credit card payment for them right there and then.

Step 5

Fill in the Check Information as requested, then click Save.

Step 6

A "Manual Payment" entry will be made in the Payment Report based on the info in the above step.