Registration Management

Deleting Registrations and Issuing Refunds
If someone drops out, changes their mind, gets hurt, etc. you are able to delete their registration for the event they registered for. Step 1 Log...
Fri, Nov 20, 2020 at 7:14 PM
Export User Registration Data to an Microsoft Excel File
As an administrator, you can choose to export all registration information made to an event into an Microsoft Excel file. Additionally you may choose ...
Mon, May 13, 2019 at 10:14 AM
What if a team registered in the wrong event?
If you have a team which registered in to the wrong event, you can move them by clicking the "move" icon from the event team listing page. ...
Wed, Apr 10, 2019 at 3:38 PM
How to Move a Registrant from One Event to Another
Sometimes you will need to move a registrant from one event to another (i.e. if they accidentally registered for the wrong event). Step 1 Login to ...
Fri, Mar 22, 2019 at 3:08 PM
How to Check Status of an Invited Player in a Registered Team
If you have created Team Registrations under SMART, you can check the status of each invited player on a team to see if they have completed all required ste...
Wed, Apr 10, 2019 at 3:50 PM
How to Send Bulk Email from SMART
SMART has a built in function which allows you to send emails in bulk to your registrants directly. You can inform your registrants about important dates, u...
Wed, Apr 10, 2019 at 4:18 PM
Using the Report Generator
The Report Generator allows you to create custom, detailed reports of your users, registrations, and/or membership purchases. You can generate reports which...
Tue, Feb 27, 2018 at 1:05 PM
Edit a Registrant's Custom Question Response
If your registration included Custom Questions, you have the ability to edit your registrants' Custom Question responses if they made a mistake,, or wo...
Wed, Apr 10, 2019 at 4:38 PM
How to Edit Multiple Registration Settings Simulatenously (Detailed View)
The Detailed View in SMART allows you to view the settings of all your registrations without having to open each one individually in "List View." ...
Mon, Jun 29, 2020 at 5:25 PM